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Emotionally Intelligent Managers Finish First
The ancient admonition to “know thyself” is increasingly relevant for business people today. Research shows that emotional intelligence (EI) factors like self-awareness and social skill can be three times more important than IQ or technical ability for job success. On other hand, lack of “people skills” is a leading cause of executive derailment and employee turnover.More -
The Omniscience Trap: What It Is and How It Holds You Back
Who among us hasn’t fallen into the trap of believing that in order to be worth our salt as managers, we must be omniscient, omnipresent, and omnipotent on the job? In Truman-esque fashion we declare that the buck stops with us, and confuse taking responsibility for results with being responsible for controlling everything that happens with a project, department, or business unit.Everyone knows about the bottlenecks that occur when too much information is forced to flow through one pair of hands.More -
The Case for Business Coaching: How It Can Improve Your Performance, Productivity, and Profitability
Business spending on coaching will exceed $1 billion this year. Although once considered a perk reserved exclusively for senior executives at multinational corporations, today coaches are just as likely to be found at entrepreneurial start-ups and small businesses. Still, confusion exists about exactly what coaching is and the kinds of results it delivers.More -
Irrational Beliefs Hurting Your Productivity? Take This Test and Find Out!
As a coach, I regularly make use of cognitive psychology to help clients change thinking patterns that prevent the accurate assessment of business situations. The theory behind this approach is that feelings and behaviors are driven by the thoughts that people have about events, not the particular events themselves.In the early 1960’s, Albert Ellis, a pioneer in the cognitive method, devised a list of 10 “irrational ideas,” or specific thoughts that cause problems in the way people perceive and respond to situations (1) (among them: “one should be thoroughly competent, adequate and achieving in all possible respects;” and, “it is terrible, horrible and catastrophic when things are not going the way one would like them to go”).More -
Why Good Advice is Hurting Your Productivity and What To Do About It
The next time the phrase “here’s what you should do” begins a path across your lips, you’d be wise to remember this quote from Gilbert K. Chesterton: “I owe my success to having listened respectfully to the very best advice, and then going away and doing the exact opposite.”Although usually given with the best intentions, advice always reflects the needs, experiences, and now science tells us, the thought process, of the giver.More -
The Personality of Business: Manage Your Style for Greater Success
Just as you develop habits for getting to work, eating lunch, and organizing files, you develop habits for what you believe, perceive, and give your energy to. Consider, for example, a manager whose habit of noticing what might go wrong prevents him from fully considering the up-side potential of new ideas. His colleagues construe his relentless questioning as a chronic negativism and wonder why he can’t get behind the team.More -
Managing Change: Perception is Reality
That change is a fact of life does little to mitigate people’s usual reactions to it, namely fear, suspicion, and resistance. That’s why it’s critical to have a plan for communicating and managing during transitions, whether they are planned (such as expansions, mergers, acquisitions) or the result of legislative mandates, breakthrough technologies, changing customer needs, and other unplanned events.The most important thing to keep in mind is that people’s perceptions are their realities.More -
Creating a Culture of Innovation
Although everyone in business agrees that innovation is vital to continued growth and success, creating work cultures that encourage creativity is easier said than done. Bowing to competitive pressures, we demand immediate paths to profitability and 100% success. “Doing more” is confused with increased productivity, even though it’s well documented that negative stressors like anxiety and fatigue lower performance.More -
Make Your Feedback Constructive, Not Combative
How to give feedback to employees is one of the most frequent issues that my coaching clients raise. Usually the situation is framed as dealing with a problem employee – someone who won’t listen, doesn’t follow instructions, isn’t careful with his or her work, or somehow isn’t working out. Sometimes the individual really isn’t the right match for the job.More -
Top 10 Reasons to Hire a Business Coach
How many times have you promised yourself that tomorrow you’ll upgrade the computer system, hire some help, or formalize your marketing plan … only to find that tomorrow was six weeks ago? Maybe you get all fired up about a new business idea, only to be frustrated by a thousand interruptions that prevent you from doing anything about it. Or, perhaps you berate yourself for being disorganized, lazy, or unfocused, when really you’re not taking action because you’re afraid of where the next account will come from, or to commit the dollars to hire the help you desperately need.More