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Found articles: 45

  • Check Your Thoughts

     It was clear she was having "one of those days." But to be truthful, I didn't care. I was too nervous about my surgery to pay attention to Doris, the nurse grousing about how overworked she was that Thursday.More

  • Your Brand Promise

     Brands evoke responses. Talk to anyone who loves their Starbucks coffee, or hates their car; loves their Apple iPod, or hates their internet provider. When you think of your favorite or least favorite brands, certain feelings and attributes come to mind.More

  • Big Hat, No Cattle

     I did exactly what the magazine wanted me to do. I bought it solely for an article featured on the cover. But when I got it home and started searching for the piece I wanted to read, I couldn't find it.More

  • Serving Company Politics

     I once had a boss who informed me there was no such thing as company politics. At the time, I decided that depended on whether you were the person wielding power or influenced by it. In my career experience, I’d categorize self-serving antics, sabotaging behaviors, information hoarding and artful manipulation under the heading of company politics.More

  • Encora Imparo

     Ancora imparo, translated as "I am still learning" or "Still, I am learning," is attributed to Michelangelo in his eighty-seventh year. The man who painted the Sistine Chapel and sculpted the Pieta and David, whose very name evokes mastery of his craft, exemplifies a lifelong learning philosophy.Contrast him with a fifty-two year old executive I read about in the Wall Street Journal touting in an interview that he had never written or sent an email, refused to read staff messages received in email, and was uninterested in learning how to access the internet.More

  • The It Factor

     American Idol judge, Simon Cowell, periodically remarks about the "it" factor when assessing contestants. It seems to be one of those nebulous, undefined and subjective attributes one either has or doesn't have. And it falls into the category of you-know-it-when-you-see-it.More

  • It Takes a Little Fear

     Opening this week on Broadway, Julia Roberts makes her debut in "Three Days of Rain." The Oscar-winning actress expressed her fear about her upcoming theater d?but this way, "By the time I get there," Roberts told The New York Times, "I'll be entirely apoplectic.More

  • The Most Important Stories You Tell

     Stories can inspire or deceive; motivate or manipulate; challenge or deflate; persuade or console; unite or divide; ignite or resolve; anger or connect. But, none of this is new news. Stories are everywhere, all the time.More

  • The Mirror Test

     Ever hear the story about the rich man who asked his unemployed son to build him a new house while he traveled for a year? "Build it well," he told his son. "Of course, you'll be reimbursed for everything, including your time, when I return.More

  • Lying on a Nail

     Once there was a young woman who didn't like her job. Everyday when she came home from work, she told her husband how terrible her day had been, how tiring the work and how unreasonable her boss. “Leave that job," her husband told her.More