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Found articles: 3

  • Toll Fraud Security and DISA

     Most businesses Telephone Systems have a feature called Direct Inward System Access or DISA for short. This feature allows authorized users to dial a special number into your telephone system and then either dial extension numbers directly or outside numbers utilizing your company’s less expensive long distance trunks and services.A word of advice: If you are using DISA – Stop it!More

  • 911 Misdials -- Programming Your PBX To Minimize

     Misdialing 911 from your business telephone system not only can cause disruption to your business but can put lives at risk. It happens, more than we’d like to think, but when 911 is dialed, and the 911 operator can not speak to anyone on the line, your receptionist will receive a call back from your local 911 Emergency Center and is told that 911 was dialed from your location and wanting to know what the problem is? Unaware of any Emergencies within the building a frantic check begins.More

  • The Rocks - A Devotional

     When I was fourteen I was fortunate enough to be introduced to backpacking. While I was in the Boy Scouts, we made a trip to Isle Royal, a 50 mile long national park island in the middle of Lake Superior. This remains one of my fondest memories.More