Effective Communication

By: Grant Ferguson
Submitted: 2007-01-17 15:14:45
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As you build your strategic plan, do you know whether each member of your leadership team demonstrates the ability to communicate effectively? So that you stay on track with your plan, do you consistently implement and use an objective measurement tool to ensure effective communication?

Jack and Suzy Welch outlined in their May 8, 2006 BusinessWeek article, How Healthy Is Your Company, three indicators for measuring the health of an organization: Employee Engagement, Customer Satisfaction, and Cash Flow.

As to Employee Engagement, they said this, "It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it." In regard to the measurement tool, they had this to say, "The most meaningful surveys probe how employees feel about the strategic direction of the company and the quality of their career opportunities."

The level of employee engagement determines to what degree everyone within the organization is on the same page. Developing an awareness of the current communication effectiveness will help the leadership team qualify and quantify the opportunity to harness the untapped potential within the workforce.

Progress can be enhanced or hindered by the communication skill levels of the leadership team. The depth and height of the opportunity can only be gauged by effectiveness of the measurement tool. Without the skills and tool, how will you know the true level of employee engagement toward fulfilling the organization's vision, mission, and goals?

For example, LMI's Effective Communication (EC) program helps leaders to focus on the following:

Improve communication skills and overcome communication barriers

Understand styles of behavior and various ways of communicating

Learn the art of active listening

Solve problems through communication

Communicate in groups (ranging from planning to presenting)

As another example, Teleometrics' Module 3: Communications, is known for providing mangers and supervisors with the following:

An overview of a model of interpersonal communication

The analysis of one's own individual communication practices and how they might influence the total organizational climate

When the leadership team becomes aware of the opportunities to improve communication, so too will the individual supervisors and managers develop a level of awareness. For the leadership team, managers, and supervisors, that awareness will serve as their catalyst to acquire and practice the skills that make for more effective communication.

Is your team practiced in effective communications? Do you know the true feelings of your workforce?

http://www.achievefocus.com/blog1/ A bit of background...I love helping people achieve focus to accomplish more in life. My passion is developing leaders of leaders. Through enhanced productivity, I'll show you how to turn your goals into gold. Using a unique process, you'll enjoy the kind of balanced life that others only dream.

I welcome the opportunity to assist you, or your friends and associates. Just let me know.

Article source: Expert Articles

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