Run book automation - Helping Your IT Organization Succeed

By: Sam A. Brown
Submitted: 2008-08-11 13:01:14
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Organizations looking to save money and time, have progressed with the power of automation. By leveraging a Run Book Automation platform, CIO's can better equip their teams to handle the identification and management of incidents and alerts, root cause analysis, as well as repetitive tasks associated with patches, security updates, backups and maintenance.

Often IT organizations search for innovations that can help them gain an edge on their operations and returns on investments with respects to the productivity, availability and efficiency of the IT department. Many CIO's can relate to the need to deliver immediate ROI through standardization, centralization and automation.

When industry's most competitive enterprises need to increase the power of their data center investments and sustain the growing demand of IT services, they look for automation tools to better control the performance, security, compliance and availability of applications, machines and servers to significantly reduce operational costs. Additionally, the need to improve service levels, leading to more proactive, business-driven activities is a critical business development and a true measurement of success.  

What is necessary for run book automation to be considered intelligent?
First and foremost, the platform must be able to leverage data from your environment to drive decision automation.  The ability to recognize when problem signatures arise and accurately correlate events, followed by best practice standard operating procedures, is also a criteria. Lastly, the aptitude to proactively repair service issues or provision new services and capacity, as well as provide optimum levels of automation. 

Run Book Automation can simplify data center activities, creating a single interface automation platform thereby streamlining IT processes. By automating common IT processes, such as repetitive maintenance tasks, incident response and alert remediation, CIO's can realize the benefits of having fully empowered 'Tier 1' IT, reduced escalations, and increased process efficiency across all IT silos. 

In order to effectively manage the alignment of business needs and IT provision requirements, run book automation is a necessity. Supporting, running and serving the potentially thousands of applications, processes and services can be costly, in terms of time, money and valuable IT resources. Standardization of the provisioning process lays the groundwork for successful run book automation. By automating the server provisioning best practices of an organization, servers are provisioned identically, providing consistent quality and higher levels of predictability.

By scheduling and automating IT tasks such as system maintenance, server provisioning, deployments, migrations, ITIL service management and database backups, IT resources are better aligned with the operational needs. Run book automation can reduce labor and hardware costs, and improve IT availability and responsiveness. 

Whether you are looking for a stand alone application management solution where simple process management tasks such as starting, stopping or monitoring applications; or a complete IT automation solution, for multi-tier management of one or more application servers, Web servers and various applications, run book automation is essential. Deploying cutting–edge technology, can improve the availability and performance of applications and services both internally and externally.

As an avid technology lover, Sam Brown follows tech movements within run book automation.

Article source: Expert Articles

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