How to grade your Jet Charter Company

By: Michiel Van Kets
Submitted: 2008-03-15 23:56:42
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Air Charter travel is the ultimate in luxury flying. Chartering your own Private Jet ensures you maximum comfort and convenience along with the highest standard of service possible. In addition, you can design a flight itinerary that suits your own personal needs.
You choose your flight times, the type of jet you wish to travel in and your departure and arrival airports. You get to choose a catering menu that satisfies your individual tastes and if you want butler service for that added bit of comfort and style, you can choose that too. Avoid crowded airports by taking advantage of an expert crew who can take care of your luggage and security procedures swiftly and conveniently. Private jets as the name suggests offer the ultimate in privacy and relaxation allowing you to enjoy your journey.
On arrival, professional, ground staff crew is waiting to whisk you off to your desired destination ensuring you arrive promptly and in style. Charter flights on Private Jets certainly beat commercial flying hands down!

Having decided you wish to fly using a private jet charter, you will need to choose the best company to suit your personal needs and requirements. You may wish to deal with the charter company direct or with a broker. Either way, below are some things to consider when assessing whether a company has the level of expertise and service you require from this type of air travel.

Company Experience and Reputation.

• Check out how long the charter company has been in business. This will tell you something about their reputation.
• Establish whether the charter company has demonstrated long-term commitments to safety, customer service and quality assurance. Also do they have the resources to invest in the equipment?

Safety and Security of the Aircraft

• Ensure that the proposed aircraft is sufficiently insured.
• Find out about key elements of a company’s safety and security procedures, including what is the level of pilot training and experience and the quality of aircraft audits.
• Check out their safety record and verify that your aircraft is equipped with safety components and medical facilities pursuant to Federal Aviation Regulation Part 135. (Enquire at your local FAA office)

Details of Company Fleet of Aircraft

• Confirm that your carrier provides access to Wyvern/Argus certified aircraft.
• Establish how aircraft are selected and approved for their inclusion in the fleet.
• Strictly fly with carriers that can furnish photographs of the quoted aircraft; get a view of the condition and overall look of the aircraft.

Customer Service

• Verify that your carrier is in the Better Business Bureau Reliability Program, so you know they are serious about resolving customer service issues.
• Ensure that your carrier has a privacy policy in place to protect your contact information.
• Ensure that your broker has a 100% money-back 48 hour cancellation policy for most flights; cancellation policies may vary by operator.
• Ensure that you could renew your card at no charge. Ensure that there are no long-term commitments or administration fees attached to card usage.
• Only work with an Aviation Specialist that will investigate for available backup aircraft if necessary.
• Require that your Aviation Specialist includes flight manifests for the FBOs of the operator to anticipate departure and arrival times and mileage en route in your itinerary.
• Does your Customer Services Dept offer a 24/7 service? Are you assigned an expert who can deal personally with your trip and answer questions, offer suggestions and respond promptly to changes in your itinerary?

Cost

• Arrange private jet travel with an Aviation Specialist can offer efficiency discounts for flights on empty legs.
• Demand that your Aviation Specialist disclose the final cost of flight time, taxes and fees. Ensure there are no hidden costs.
• Fly with a private jet charter carrier that allows you to secure aircraft by putting a hold on your credit card at no charge.

If you are spending money on a luxury expense such as a private jet charter you expect the highest standard of service and the ultimate in luxury and convenience. It pays to research charter companies rigorously to ensure they can meet your personal requirements and desires.

Article source: Expert Articles