• How To Know You're On A Winner

    By: Jon Lonergan
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    The catchword today for business is flexibility.With changes in suppliers, customers, and the processes connecting them altering almost daily (or so it seems) the future clearly belongs to the organisations which can adjust to change quickly and effectively.The good news for Call Centres is that, unlike more traditional sales organisations, the modern Call Centre has the equipment in place to measure this easily.Read more…

  • The Do's and Dont's of Cold Calling

    By: Kevin McLaren
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    Having your fingernails removed!Many salespeople would rather have their fingernails removed slowly than make a cold call. And it’s no wonder; with the abundant number of resistance-inducing techniques out there, salespeople set themselves up for failure.Read more…

  • Conference Calling Evolved

    By: Richard Keir
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    Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were less than the travel costs involved in bringing the people together. Additionally, significant time savings are involved, both in terms of travel time and in being able to communicate fairly rapidly to an extended group.Read more…

  • Cold Calling Does Not Generate Sales Leads

    By: Tino Buntic
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    It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn so much money that they can now enjoy the fruits of their coming wealth. Everything seems perfect until they realize that before closing a sale and earning the big commission, they must first prospect for new customers (read, cold calls). Cold calling is hard to do.Read more…

  • Choosing a Phone Dialer that Works

    By: Cameron Brown
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    If you own or operate an outbound call center, you’ve probably heard quite a bit about various phone dialer systems. In fact, it’s likely you’re using one of the many systems currently on the market. While your current phone dialer may be adequate for your business needs today, you’ll probably grow out of it shortly.Read more…

  • Telephone Sales Basics for Start-ups

    By: Jo Ann Kirby
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    Everyone picks up the telephone to do business. Yet the word “telemarketing” has many negative connotations for people. However, telemarketing is merely a term for conducting business over the telephone.Read more…

  • 10 Tips for Telephone Success

    By: Jo Ann Kirby
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    The telephone is an often under-appreciated and much maligned piece of office equipment. Have you stopped to consider how much business you conduct over the telephone? These 10 tips will help you improve your telephone presence and presentations.Read more…

  • This is a Sales Call: How to Begin Prospecting Calls with Integrity

    By: Sharon Drew Morgen
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    “Hello. I'm looking for Sharon Morgen?” “Sharon DREW Morgen.Read more…

  • Telsales Just Got Easier!

    By: Mike Palman
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    Your sales structure for outbound calls can be summarised using the well know acronym AIDA (Attention, Interest, Desire, Action) we will explore at a high level what should be happening during a telemarketing call.Open The Call Then Set Your AgendaThe opening minutes of any sales call are vital. You must remember that rapport is built immediately so how you sound is important.Read more…

  • Proven Two Minutes Magic Exercise to Conquer the Fear of Phone

    By: Peter Benson
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    I got a confession to make! The little communication device used to scare me to death!I would pick ip up and dial a prospect and when the phone rings my heart would start pounding wishing that the recipient does, to pick the phone up.Read more…

  • What Level Of Telephone Sales And Customer Service Do You Provide?

    By: Virden Thornton
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    Using the telephone as an effective sales and customer service tool begins before you ever pick up the receiver to answer the telephone or make an appointment or sales call. When you reach for a ringing telephone, you need to put a smile on our faces and then greet people with the same enthusiasm you’d show them in-person. People can hear a smile, can’t they?Read more…

  • Telemarketers May Have Ruined Everything

    By: Randall Stafford
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    I had to really look at things a little different when I started calling people. Now I am not a telemarketer. I call people only when they request it.Read more…

  • Phone Tips To Get Things Done: Professional Phone Skills

    By: John Robertson
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    It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with. It may not be fair and it is akin to judging a book by its cover, but it's true nevertheless.Within 60 seconds, people will make assumptions about one's education, background, ability and personality based on their voice alone.Read more…

  • 7 Cold Calling Secrets Even The Sales Gurus Don't Know

    By: Ari Galper
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    More and more e-mails are arriving in my in-box from people who hate cold calling. Here's what they're saying:• “Cold calling terrifies me.”• “The phone feels like a 10,000-pound weight.Read more…

  • Sales Call Success - Turbo Charge Your Sales Calls

    By: Derrick Pizur
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    Do you want to be a sales champion? There are a few small secrets that will help you achieve these goals.Commit to your goals.Read more…

  • Sales Therapy 101: Breaking Your Fear of Cold Calling

    By: Ari Galper
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    Almost every day, visitors to my Unlock The Game™ website click on my live instant-messenger chat button, which invites them to "Ask Ari a selling question."And do you know what their most common question is?Yes, you guessed it: "Is there any way I can break through or overcome my fear of cold calling?Read more…

  • Closing That Big Sale With Conference Calling

    By: Aaron Siegel
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    So you’re in business. Whether it is micro, small, medium, or enterprise; you know the one key element you need to succeed in your business … sales.Now, you have studied and learned many practices on succeeding in your arena, but there may be something still overlooked.Read more…

  • Get Instant Rapport On Sales Cold Calls

    By: Shamus Brown
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    Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will be way up.Read more…

  • 3 Simple Rules For Your Next Sales Call

    By: Shamus Brown
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    The other day I received a call from a telemarketer selling a website "starter kit" for small businesses. If you are reading this right now, then you undoubtedly know that I have a website. Normally, I would quickly get the telemarketer off the line so I could get back to showing people how to make more money.Read more…

  • Control Your Sales Calls From The Start

    By: Shamus Brown
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    Sales calls that you control are what all salespeople want. I am a big believer that questioning is the most important skill for sales professionals. In order to stay in control of your sales calls, whether by phone or in person, you need to be the one asking questions most of the time.Read more…

Most Recent Articles in Sales Teleselling category

  • Selling Products and Advertising are Very Legitimate Methods - By: Suresh Kumar
    While creating an income with the internet, most people don't even consider a much more effective method for making money on the internet, which is by selling their own services. Now simple math will tell you that if you are selling DVD players and are making $5 for each one you sell, it will take 200 sales to make $1000 of profit.
  • Top 3 tips for choosing an Appointment Setting Telemarketing Company - By: David Regler
    Are you looking for a steady flow of appointments with prospects? For many companies considering using telemarketing, appointment setting is main objective. I've lost count of the number of times I've spoken with a client and they tell me "I just need to get in front of them..."
  • Cold Calling is a HIGH Percentage Game! - By: Dr. Gary S. Goodman
    If you go to Vegas, Atlantic City, or even Monte Carlo, it pays to find the high percentage games and to play them.Typically, Blackjack is among them, which means it returns generally more money in winnings than say, the slot machines.One of the main objections of ardent Anti-Cold Callers is that they believe cold calling is a low percentage play, that when you do it you’re phoning people with brick homes and trying to sell aluminum siding to them.
  • Reduce Resistance and Inspire Curiosity By Becoming A "Cold Calling Journalist" - By: D.M. Arenzon
    We’ve all heard the same brush-offs from our prospects at one time or another. And you know what? It really gets old after awhile and often it can get a bit frustrating, these include responses such as:"Call me back in six months and we can talk.
  • I Hate Cold Calling, But, Will It Really Help My Small Business? - By: Brandt Stohr
    I hate cold-calling. In fact, there are a lot of horrible pains I would suffer before cold-calling someone. And I think that many small business owners feel the way I do.
  • Cold Calling Can Lead To Severe Depression If Your Prospecting Efforts Are Not Diversified! - By: D.M. Arenzon
    In the financial markets the key to building a successful investment portfolio is through diversification. This means that a diversified portfolio includes stocks, bonds, mutual funds and other investment vehicles. This type of "diversified approach" in the financial markets can also be applied to your prospecting efforts.
  • Redecorate Your Office And Increase Sales! - By: D.M. Arenzon
    It’s just another day at the office, huh? The time is 8:30 in the morning, you walk into your office and the first thought that enters your mind is the following: "I feel like I was here like two minutes ago." We’ve all felt that way, no?
  • Why Cold Calling Detractors Don't Belong In Sales Work - By: Dr. Gary S. Goodman
    I’ve had it up to here with self-appointed sales experts who pop-off with nothing but disrespect for cold-calling.They don’t know what they’re talking about and they appeal to the worst possible motivation in other salespeople: The desire to get something for nothing.Cold calling takes work, and genuine salespeople don’t mind that one bit.
  • Five Ways Cold Calling Beats Competing Methods - By: Dr. Gary S. Goodman
    You’ve probably been a little confused by the ads and articles that say opposing things.Some tout cold calling as a great tool, while others claim it is a waste, pass?, and too difficult.
  • I Make Cold Calls And I'm a "Thank You Note O-Holic" - By: D.M. Arenzon
    It’s important that I get my feelings out and by doing so I’m hoping that I will inspire other cold callers to do the same. Are you ready to hear what I’m about to say? Ok, here it goes....