• Psychological Power

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    Psychological Power is the ability people have to disguise what they really want from you when they are attempting to persuade or influence you. Psychological Power is based on the ability to alter an individual's perception of reality. This power (like most power) can obviously be used dishonestly.Read more…
  • Relationship Building when Facing Unsavory Business Situations

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    Oftentimes in business dealings we are faced with unsavory situations with clients and peers. These can prove to be destructive or, if handled well, can actually strengthen our relationships. In this article I share some helpful tips and techniques I have learned.Read more…
  • Business Relationship Building - Handling "Sticky" Situations with Clients and Peers

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    Recently a friend of mine, who is also a member of an active discussion group to which I belong, asked us all for advice. He had a contract for a three-week school program for which he planned to take off time from his regular employment. What he hadn't known at the time the three-week commitment was made was that he would be receiving a promotion in the company of his regular employ that would not only mean a better income for him and his family, but also many more hours of work and no chance of being able to take off three weeks.Read more…
  • Communicating Boundaries to Tame Hostile Co-Workers, Customers and Bosses

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    REASONS TO CREATE HEALTHY BOUNDARIES1. Boundaries help you define who are and who you are not.2. You need boundaries in order to be, and to be you.Read more…
  • Sex With Your Office Co-Workers Or Colleagues Can Get You Fired – Especially If You're Married

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    There are plenty of reasons for office sex with colleagues and co-workers. Mostly, it’s just physical attraction but it could also be sleeping with the boss to move up the career ladder; it could be two single couples or it could be an extramarital affair. But, whatever the reason, with or without a formal human resources guideline, it's wrong.Read more…
  • Business Conversation Skills Basics: Learning to Speak

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    How can we think about language as we use it in business so that we can use it more effectively?First, let's consider the purpose of our language acts in business. Without attempting to make an exhaustive list, we might notice that we use language to:-- make an offer (advertise, market, invite).Read more…
  • The Top 10 Tips for Dealing with Problem Behavior in the Workplace

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    I personally struggle with the term “managing people”, because I firmly believe that people cannot be managed – only processes and systems can. How many times have you heard it said – “Why won’t my employees just do as they are asked?”Despite all our best efforts at “managing”, we have very little control over other people’s actions, including the people that work with or for us.Read more…
  • A Matter of Time

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    Time is so valuable. It’s what we cherish and crave most, yet what we seem to have the least of. No one would argue how important time is; yet we are quite careless in how we use and abuse it.Read more…
  • Test and Tag Regulations Victoria

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    Energy Safe Victoria the regulator for electrical and gas safety in Victoria, has not placed any specific regulations on electrical test and tagging. However, that under the Victorian Occupational Health and Safety Act (2004) employers have a legal liability to provide and sustain a safe working environment which is without risks to employees’ health. This means identifying any dangers related with electrical equipment in a workplace.Read more…
  • 5 Types Of Bosses and How To Deal With Them

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    Every employee may have one grievance - an impossible or eccentric boss! They have, somehow, become common factors in grumbling employees’ lives. But dealing with them is a professional necessity and it is essential to understand that although they have a common thread joining them together, there are different specialty traits to their eccentric natures.Read more…
  • Employee Stock Options

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    Employee stock options (ESOs) signify contracts between a company and its employees, which give employees the right to buy (exercise) a specific number of the company’s shares at a fixed price (the grant, strike, or exercise price) within a certain period of time (the ""exercise"" period). Both public and private companies utilize ESO schemes. Employees who purchase stock options expect to profit by exercising their options at a higher price than that at the time they were granted.Read more…
  • Employee Attitude Surveys

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    Employee surveys are an ideal way to understand the feelings of employees. They help to feel the pulse of the employees, which can determine the cause of several problems like high absenteeism, high turnover, organizational conflict, disputes, and high employee dissatisfaction. These, in turn, would help to determine the steps that have to be undertaken to reduce the incidence of such issues, as well as to improve employee morale and productivity.Read more…
  • Employee Time Clock Software

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    Employee time clock software is a part of the time clock software and provides the ultimate way to control the efficiency of employee hours worked.This software helps to do away with the conventional paper time cards. These time clocks automatically calculate employee hours, overtime and off-time pay, in an easy-to-use system to manage hourly labor.Read more…
  • Direct Depositing Paychecks

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    Every year, the Treasury Department of America restores around 800,000 checks that have been lost, stolen or damaged in transit. Now, for instance, the federal government gives social security, veteran’s benefits and other federal payments electronically, otherwise called direct deposit, although one could still be given federal payments by check. Additionally, many companies offer direct deposit of late.Read more…
  • The Twinkie Defense and 3 Other Strategies Lawyers Use - Tips for Coaching Employees

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    Using the skills, strategies, and smarts of lawyers, you’ll be able to more effectively coach your employees to optimal performance. Here are 4 great tips to help you give constructive feedback in such a way that you motivate positive and productive performance...1. Give evidence of performance to employee.Read more…
  • What's Your PMA?

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    One of the many challenges we face when working is maintaining our PMA-Positive Mental Attitude. This one factor an make or break our day, and often does. How many times have you got up on a cold cloudy morning and just decided, “I’m not going to have a good day?Read more…
  • Is Telecommuting in Your Future?

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    With the steady rise in fuel prices here in the United States there has been a dramatic increase in people looking for ways to work from home.Telecommuting is one option that employees, and employers are starting to take a real hard look at. Gas prices are not the only reason people are looking to do all or part of their work from home.Read more…
  • A Proactive Approach to Dealing with Conflict in Organizations

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    Conflict is inevitable in business and relationships. How you manage it determines its impact on your company, yourself and your employees. At a recent Leadership Day in Frederick, Maryland, we asked an audience of 80, “how many of you experience conflict at work?Read more…
  • The Apprentice: Learning Lessons From Eccentrics

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    Recent incarnations of The Apprentice featured some very unusual people. While I’m sure they were chosen to spice up the show, none of them seemed to possess the skills or expertise needed to compete on that level. If the show was supposed to be all about people vying for a mega-management position with the Trump Organization, these were candidates with the wrong stuff for that much-coveted spot.Read more…
  • Business Writing Training - Avoiding Common Errors in English (The Sound of Stupid)

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    “Hello, Darkness, my old friend. I’ve come to talk to you again . .Read more…

Most Recent Articles in Workplace Communication category

  • An Employee "Perk" That Actually Boosts Productivity for Outside Salespeople - By: Steve Sasman
    There is an easy way to give your Sales Team a great "Perk" that will not only excite your team, keep them happy, and help retain employees, but also increase their effectiveness on the job.
  • The Benefits of Having a Self Service Kiosk in Your Business - By: S. Roberts
    Doesn't it seem that more and more machines are springing up in the most unlikely places? Self-order express kiosks can be found in retail shops. Local councils have touch screen computers offering information to the public. Chemists have machines giving customers health checks, and even supermarkets have self-checkout tills now. So why are kiosks so popular? Are companies benefiting or is it all just a waste of money?
  • 7 Easy Ways to Build Workplace Collaboration - By: Stephen James Joyce
    Collaborative leadership further enhances the sense of connection people have with their team. So developing collaborative intelligence (defined as the ability to harness the energy and intelligence of a group or team) should be the prime objective of any business or team wishing to ‘up their game’.
  • Getting Punctual Notifications - By: Ajeet Khurana
    A timely alert can help us sort out our routines. Here are some efficient ways to send out notifications.
  • Laughter Makes the Workplace Lighter - By: Gail Solish
    Did you know that the average preschooler laughs or smiles 400 times a day? That number drops to 15 by the time people are 35 yrs. old.
  • The Freedom of Saying No - By: Gail Solish
    We live in a fast paced world and often we believe that the way to get ahead is to take on more and more. The price we pay for doing “more” or too much is feeling overwhelmed and out of balance. "NO" is just a simple two letter word.
  • Conflict Avoidance: Don't Let It Ruin Your Business - By: Anne Alexander
    Recently I shared with my readers a quote from Eleanor Roosevelt, who said: "Do one thing every day that scares you." I asked you to send me your stories about doing something that scared you in the service of your own progress and growth.I got some great responses and want to share one that touched on an issue that is nearly universal: how to deal with conflict constructively.
  • How To Deal With A Toxic Co-Worker - By: Taryn Simpson
    Do you love your job? Is your boss the greatest to work for? Yet, you're miserable at work?
  • Conflict: Hazards of Helping (Part 4 of 4) - By: Laurie Weiss
    If you are going to help people resolve conflict, you should be aware of potential pitfalls that can undermine the entire process.The most dangerous pitfall is that your clients may expect you to single-handedly design and implement a solution that will fix everything. The next most dangerous pitfall is for you to try to meet those expectations.
  • Why Do We Have Conflict At Work? The Ubiquitous Position Description - By: Bob Selden
    I once applied for a job as a Training Manager in a dynamic and rapidly developing organisation. My application was successful and I was delighted to find out that one of my colleagues whom I got on with very well from my previous organisation (we occasionally had barbecues at one another's homes) had also applied for a job with the new organisation and would be working alongside me. Apparently and unbeknown to one another, we had both applied for the same role as Training Manager.