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Exasperating Email:
How to Send and Not OffendOkay, is there anyone reading this who doesn’t know by now that typing email messages in all capital letters borders on criminal behavior? You do take the time to use the grammar and spell checker on your tool bar, don’t you? Emoticons and smiley faces are fine for family and friends, but you surely aren’t using them in business-related writing.Read more…
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As technology advances, more and more businesses rush to keep up with the pace. Employees today seem to assume that email will be a part of your company policy. However, in a small business, we should not generalize but adapt the tools that work best for our company.Read more…
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Here's a quick and simple way to develop a strategic plan for any written document. And while it doesn't require much actual writing, it will help you focus your attention and get a better response to your message.Take a sheet of paper and divide it into about four equal parts by drawing a horizontal line across the page and a vertical line down the page.Read more…
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Practical tips for start-ups in the translation businessAlthough in fact it ended only two decades ago, the era of handwritten or typewriter translations is one that most of us are not nostalgic about – if they remember it at all. To any modern-day translator, versed in – and addicted to – the cut-and-paste functionality of the latest word processing software, it is almost unimaginable there was ever a time in which translations were produced with a pencil and an eraser, or with a typewriter and correcting fluid. Having said that, there is no denying that the translation process has remained extremely labour intensive.Read more…
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I met and coached a CEO recently and he confided in me that it can be lonely at the top. He is recognized throughout his organization as a wise and competent person. He is there to bounce ideas off of, is running the company, having regular management meetings and retreats and is managing the hiring and firing of the company.Read more…
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A major role of senior management is to motivate people to reach certain goals. To do that, they must engage their emotions, and the key to their hearts is story. There are two major ways to persuade people.Read more…
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Most people involved with any kind of vehicle fleet are at least somewhat familiar with the benefits of fleet tracking technology. Large fleets of all kinds are nearly always equipped with some sort of tracking equipment, which allows the vehicle owners to conduct operations more efficiently and more effectively. The cost is pretty high, but when that cost is allocated across a large fleet, it becomes economical.Read more…
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"Social intercourse is a two way street. Make sure you are
driving on the right side."
- Bryce's LawINTRODUCTIONIn past articles I have described the problems our younger workers are
having with interpersonal relations/comunications.Read more…
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Starting the Meeting
Test the dial-in number and access password 10 minutes prior to start of meeting to ensure the phone call conference service is available and scheduled properly.
State your name first, before the business meeting begins.
Appoint someone other than moderator to take meeting minutes.Read more…
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The increased competition in the market has made corporate gifts more commonplace. Businesses use gifts to appease, motivate and retain employees, and also cement relationships with clients and encourage new ones.There are a few things that one should remember while buying a business gift.Read more…
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Performance appraisal is a nine-step process. At the first stage, performance standards are established based on job description and job specification. The standards should be clear, objective and incorporate all the factors.Read more…
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Pricing is undoubtedly one of the most important decision areas of manufacturing performance management. Price and sales volume together decide the revenue of any business. As the sales volume in itself is dependent on price, pricing really becomes the key to the revenue of the business.Read more…
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The appraiser may be any person who observes the employee while performing a job. The appraiser has thorough knowledge about the job content, contents to be appraised, and standards of contents. The appraiser should prepare reports and make judgments without bias.Read more…
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Feedback in business is a collaborative process of two-way communication between management and employees. Too often, input from a manager doesn’t come until it’s time for a performance evaluation or when a problem has escalated out of control. In either scenario, the time to offer constructive feedback is often long overdue.Read more…
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At a recent American Psychological Association conference, psychologist Paula Grubb from the National Institute for Occupational Safety and Health reported a very disturbing finding—nine out of ten workplaces in the United States experience some level of uncivil behavior, verbal abuse, and bullying. In the first national survey of verbal aggression in the workplace, managers in a majority of the 516 surveyed companies admitted that a variety of bullying and berating behaviors—such as in-your-face verbal cuts, the silent treatment, demeaning jokes, backstabbing, scapegoating, and sexual harassment—were common in their organizations. Given today's highly competitive business environment, constant fear of layoffs, and the aggressive corporate cultures of some industries and professions, the situation is getting worse in many organizations.Read more…
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According to various surveys conducted by IES, Gallup, The Conference Board, The Society for Human Resource Management, Towers Perrin, and The Discovery Group, the percentage of "engaged employees" in organizations is less than 30% in the U.S., less than 20% in Europe and less than 10% in Japan.Read more…
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Two dogs share our lives. Luigi is a tiny Shih Tzu stray we found running along a road some years back. Hugo is a giant Newfoundland and Golden Retriever mutt whose sweet face beckoned us from the web page of a nearby animal shelter.Read more…
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Outsourcing dispute resolution services can save an organization time, stress, and money when the mediator is called in to help sort out a co-worker, senior team or other dispute before matters escalate, become entrenched, or lead to attrition, grievances or litigation.If a workplace dispute is complex or important enough that you'd like the assistance of a mediator, then you naturally want to make sure the mediator you hire is up to the job. Your selection should be based on qualifications, experience, and good fit for your organization.Read more…
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I once worked for someone who would periodically stroll into my office and say, “Can I give you some feedback?” Obviously, I wasn’t likely to say no to my boss, so I’d nod and swallow, knowing what was coming. It was always--and I mean always--a criticism about a project, one of my staff, or of me.Read more…
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Efax or Internet faxing is simply using the Internet
to send and receive your faxes. You send or receive
your faxes using your email. It is faxing tailor made
for our Internet world.Read more…
